Olusegun AkintolaBusiness Analyst
Work type: Full time Site: Redditch Categories: IT Location: Worcestershire Brand: Halfords Support Centre
As Business Analyst you'll work as part of the Business Analyst team and will work for the Business Analysis Manager. The Business Analyst will play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a "translator" between those groups and various suppliers and third-party providers.
Key Responsibilities
Develop a detailed knowledge of the business processes and systems.
Work with stakeholders to establish how best to implement strategy using the existing systems– or identifying required change.
Engage with key business stakeholders in line with an agreed structure and stakeholder management strategy to maintain awareness of strategic, tactical and operational change that may impact upon Technology & provides a conduit for business information to flow into the Technology team.
Support the definition, documentation and continuous improvement of Halfords standard Business Analysis methodology.
Apply a standard methodology to undertaking structured Business Analysis engagements, agree objectives with their stakeholders and plan their engagements accordingly.
Have the ability and experience to employ various tools and techniques to complete engagements; including, but not exclusively, focus interviews, surveys, statistical analysis, work study, process analysis and re-design, Lean/Six Sigma techniques, system analysis, data flow analysis.
Produce Define documentation as part of the new Ideas to Decision process
Produce Halfords standard reports to fully document findings and recommendations and will be responsible for ensuring documented sign off of requirements and business processes by appropriate stakeholders.
Produce and assist their stakeholders in the production of any required documentation; including, but not exclusively, Requirements Documents, Project Briefs, Investment Committee documentation and business cases, lessons learned reviews and Management Reports.
Key Skills/Experience
Ability to engage with management level stakeholders and work collaboratively
Basic business analysis skills and developing knowledge of analysis tools and techniques including Waterfall and Agile
Understanding of the business and its drivers
Developing Technology knowledge & technical awareness
Understanding of integrated multi-channel retail
Good communication and presentation skills
Developing ability to illustrate complex concepts in an easy to understand way
Developing consultancy skill set
Awareness of Technology frameworks including PRINCE 2 and ITIL v3
Awareness of operational risk management
Developing financial acumen and commercial awareness with the ability to understand financial and accounting implications of decisions
Problem solving and trouble shooting
Decision making – the ability to make decisions individually and as part of a team
Developing negotiating and influencing skills
Flexible work from home options available but some travel to our support centre in Redditch Worcestershire will be required at times.