PuMP® Certification

Service Description

Course Style - 3-day Live Instructor led or Face-to-face COURSE SUMMARY The PuMP Blueprint Workshop teaches a practical and logical 8-step process to choose, create and use measures to drive high-ROI improvement. It provides KPI training based on proven how-to techniques to design, align, implement, report and use performance measures to improve performance and reach targets. Organisations will then more easily measure important outcomes in a way that drives engagement, alignment and performance improvement. PuMP training and certification will help candidates to understand: • How to assess the performance measurement maturity of an organisation or team, using the PuMP Diagnostic. • How to translate intangible and vague goals into clear and specific measurable results. • How to design a performance measure for any goal, using an evidence-based technique. • How to implement performance measures in a consistent way by defining all the details required for calculation, charting, signal identification and reporting. • How to use the most valid chart for KPIs that highlights their true signals of change and makes target setting easier and more meaningful. • How to interpret and diagnose KPIs to drive performance improvement targeted at causes and not symptoms. • How to build engagement and buy-in and ownership of performance measures at every step. WHO IS IT FOR? PuMP training and certification is ideal for leaders, strategy professionals, performance and reporting professionals, and anyone involved in setting performance measures to monitor strategy, business processes and functions, teams or projects and change initiatives. HOW CAN I GET CERTIFIED? Attend the 3-day PuMP Blueprint Workshop or complete the PuMP Blueprint Online Program Register and pass the 40-question, multiple-choice exam EXAM FORMAT 40 multiple choice questions 60 minutes duration Open book Pass mark: 30 out of 40 (75%)

Cancellation Policy

To cancel or reschedule, please contact us at least 48hours in advance

Contact Details